In the hospitality business, waiters are vital because they provide crucial services that improve the eating experience. Their varied responsibilities call for a combination of technical expertise, exceptional customer service abilities, and the capacity to manage both mental and physical strain. Notwithstanding the difficulties, the role provides chances for both professional and personal development, making it a fulfilling career for individuals who do well in a fast-paced, team-oriented setting. The commitment and diligence of servers greatly enhance the prosperity of any restaurant, highlighting their essential function in the hospitality industry.
Requirements:
- Excellent Communication Skills: Ability to clearly convey and receive messages.
- Customer Service Orientation: Focused on providing a pleasant dining experience.
- Knowledge of Menu Items: Understanding the dishes, ingredients, and preparation methods.
- Ability to Multitask: Handling multiple tables and tasks simultaneously.
- Physical Stamina: Ability to stand, walk, and carry trays for long periods.
- Teamwork Skills: Cooperating effectively with kitchen staff and other waiters.
- Basic Math Skills: Calculating bills, handling payments, and making change.
- Attention to Detail: Ensuring orders are accurate and tables are properly set.
- Neat and Professional Appearance: Maintaining a clean and tidy appearance.
- Problem-Solving Skills: Handling customer complaints and special requests efficiently.
- Punctuality and Reliability: Consistently arriving on time and fulfilling shifts.
- Knowledge of Health and Safety Regulations: Understanding and adhering to food safety and sanitation standards.
Responsibilities:
- Taking Orders: Accurately recording food and beverage orders from customers.
- Serving Food and Drinks: Delivering orders to the table in a timely manner.
- Menu Knowledge: Understanding and explaining menu items, including ingredients and preparation methods.
- Customer Service: Providing excellent service, addressing customer needs, and ensuring a pleasant dining experience.
- Table Setup: Preparing tables with clean linens, cutlery, glasses, and condiments before guests arrive.
- Cleaning Duties: Keeping tables, dining areas, and service stations clean and organized.
- Handling Payments: Processing customer payments, providing change, and handling credit card transactions.
- Managing Reservations: Assisting with booking and managing table reservations.
- Addressing Complaints: Handling customer complaints and resolving issues promptly and politely.
- Refilling Supplies: Ensuring dining areas are stocked with necessary supplies such as napkins, condiments, and beverages.
- Coordinating with Kitchen Staff: Communicating effectively with kitchen staff to ensure orders are prepared correctly and timely.
- Ensuring Compliance: Adhering to health, safety, and hygiene standards.
Terms and Condition
- Contract Period : Two years (Renewable)
- Air Ticket : Air ticket will be provided by company
- Working Hours : 8 hours per day, 5 days per week (40 hours per week)
- Over Time : According to company rules
- Food and Accommodation : Provided by the company
- Medical Insurance : Provided by the company
- Transportation : Provided by the company
- Uniform and Safety Materials : Provided by the company
- Other Benefits : As per the labor laws of Latvia
- Other benefits will be in accordance with the labour laws of the Latvia.